Privacy Policy

Last Updated: August 23, 2026

At House of Shunshine, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, make a purchase, contact us, or sign up to receive updates.

1. Information We Collect

When you use our website, we may collect information such as:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Information you provide through contact forms

• Information you provide when signing up for emails, promotions, or updates

• Website activity, such as pages viewed, browser type, device information, and general location information

When you make a purchase, payment information is processed through our payment provider. We do not directly store your complete credit or debit card information.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Respond to questions or customer service requests

• Communicate with you about your purchases

• Send promotional emails or updates when you have chosen to receive them

• Improve our products, website, and customer experience

• Prevent fraudulent or unauthorized transactions

• Maintain the security of our website

• Comply with legal, tax, accounting, or regulatory requirements

3. Email Marketing

If you sign up for our email list, we may send you information about new products, promotions, sales, restocks, and other business updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in our emails.

Unsubscribing from promotional emails will not prevent us from sending necessary communications related to an order you have placed.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the site, and improve the shopping experience.

Some cookies may also be provided by third-party services used for website hosting, analytics, payment processing, or other business functions.

You may be able to manage or disable cookies through your browser or device settings. Disabling certain cookies may affect how some parts of the website function.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business. These may include:

• Website hosting providers

• Payment processors

• Shipping and delivery providers

• Email or marketing platforms

• Analytics providers

• Fraud prevention and security services

These providers may only receive information necessary to perform services on our behalf and are subject to their own privacy and security practices.

We may also disclose information if required by law or when reasonably necessary to protect our business, customers, rights, property, or safety.

6. Payment Information

Payments made through our website are handled by third-party payment processors. Your payment information is subject to the privacy and security practices of the payment provider used during checkout.

We do not directly store complete payment card numbers or security codes.

7. Protecting Your Information

We take reasonable steps to protect the personal information provided to us. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should also take appropriate precautions to protect their account information, passwords, and devices.

8. How Long We Keep Information

We may retain customer and order information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

9. Your Privacy Choices

Depending on where you live and applicable privacy laws, you may have certain rights concerning your personal information, including the ability to:

• Request access to personal information we maintain about you

• Request that inaccurate information be corrected

• Request deletion of certain personal information

• Opt out of marketing communications

Some information may need to be retained when required for legal, tax, fraud-prevention, or legitimate business purposes.

To submit a privacy-related request, please contact us using the contact information provided on our website.

10. Children’s Privacy

Our website and products are not intended to collect personal information from children under 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to social media platforms or other third-party websites.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website features, services, or legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact House of Shunshine through the contact information provided on our website.