Terms and Conditions
Terms and Conditions
Last Updated: August 23, 2026
Welcome to House of Shunshine. These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to these Terms and Conditions.
Please read them carefully before making a purchase.
1. General Information
House of Shunshine offers hair oils, body butters, body care products, accessories, and related items through our website.
We reserve the right to update, change, discontinue, or limit products, services, prices, promotions, or website features at any time.
2. Product Information
We make every reasonable effort to display product descriptions, ingredients, sizes, colors, images, and other information as accurately as possible.
Because products may be handmade or produced in small batches, slight differences in color, texture, scent, consistency, or appearance may occur.
Product photos may also appear slightly different depending on lighting, photography, or your device screen.
3. Ingredients and Allergies
Customers are responsible for reviewing the ingredient list before using a product.
If you have allergies, sensitivities, or known reactions to cosmetic ingredients, please review all ingredients carefully before purchasing or using a product.
We recommend performing a small patch test before using a new topical product.
Stop using a product if irritation, redness, burning, itching, or another unwanted reaction occurs.
House of Shunshine is not responsible for reactions caused by known or unknown allergies, sensitivities, improper use, or failure to review product ingredients.
4. Cosmetic Use Disclaimer
Our products are intended for cosmetic and personal-care purposes only.
Information provided on our website, product pages, social media, packaging, or marketing materials is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Results may vary from person to person.
Statements regarding hair or skin benefits should not be considered medical advice or guarantees of specific results.
5. Orders
By placing an order, you confirm that:
The information you provide is accurate and complete.
You are authorized to use the payment method provided.
You agree to pay the listed price, applicable taxes, shipping fees, and other charges associated with your order.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, inventory problems, or incorrect product information.
If we cancel an order after payment has been collected, an appropriate refund will be issued.
6. Pricing and Payment
All prices are displayed in the currency shown on our website.
Prices may change at any time without prior notice.
Applicable taxes and shipping charges may be added during checkout.
Payment must be successfully completed before an order can be processed.
7. Processing and Shipping
Orders are subject to our posted processing and shipping times.
Processing times refer to the time needed to prepare an order before it is shipped and do not include carrier transit time.
Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside our control, including weather, carrier delays, holidays, or other disruptions.
Please refer to our Shipping & Returns Policy for additional information.
8. Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
Please review your shipping information carefully before submitting an order.
House of Shunshine is not responsible for delays, failed deliveries, or returned packages caused by incorrect or incomplete shipping information provided by the customer.
If an order is returned to us because of an incorrect address or failed delivery, additional shipping charges may apply before the order can be resent.
9. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are handled according to our Shipping & Returns Policy.
Because many of our products are personal-care items, certain opened, used, or unsealed products may not be eligible for return due to hygiene and safety reasons.
Please review the applicable return policy before making your purchase.
10. Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us as soon as reasonably possible after delivery.
We may request:
Your order number
A description of the issue
Photos of the product
Photos of the packaging or shipping materials
We will review the situation and determine the appropriate resolution.
11. Product Storage and Care
Customers are responsible for following recommended storage and usage instructions.
Certain products, including natural oils and body butters, may be affected by heat, cold, moisture, or direct sunlight.
House of Shunshine is not responsible for changes to a product caused by improper storage, exposure to extreme temperatures, contamination after opening, or failure to follow recommended care instructions.
12. Promotions and Discount Codes
Promotional offers, discount codes, sales, or giveaways may have additional terms or expiration dates.
Unless otherwise stated:
Discounts cannot be combined.
Discounts cannot be applied after an order has already been placed.
Promotional offers have no cash value.
We may modify or end promotions at any time.
13. Intellectual Property
All original content on the House of Shunshine website, including our branding, logos, product names, graphics, photographs, website design, product descriptions, and written content, belongs to House of Shunshine or is used with permission.
Content may not be copied, reproduced, redistributed, sold, or used for commercial purposes without permission.
14. Acceptable Website Use
You agree not to use our website:
For unlawful or fraudulent purposes
To interfere with the website’s operation or security
To attempt unauthorized access to systems or customer information
To transmit harmful software or malicious code
To impersonate another person
To submit false or misleading information
We may restrict access to the website when necessary to protect our business, customers, or systems.
15. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, or other websites.
We are not responsible for the content, availability, security, policies, or practices of third-party services.
Your use of those services may also be governed by their own terms and privacy policies.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
17. Limitation of Liability
To the fullest extent permitted by applicable law, House of Shunshine will not be responsible for indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or limited.
18. No Guarantee of Results
Hair and skin products may perform differently depending on individual hair type, skin type, routines, environmental conditions, product use, and other factors.
We do not guarantee specific hair growth, skin improvements, or other individual results.
19. Changes to These Terms
We may update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated Last Updated date.
Continued use of the website after changes are posted means you agree to the revised Terms and Conditions.
20. Governing Law
These Terms and Conditions are governed by applicable laws in the jurisdiction where House of Shunshine operates, without limiting any consumer rights that may apply based on your location.
21. Contact Us
If you have questions about these Terms and Conditions, an order, or one of our policies, please contact House of Shunshine using the contact information provided on our website.
By using our website or placing an order, you acknowledge that you have read and agreed to these Terms and Conditions.